FAQs
If this is the first time you've heard about Sa spa, you may have questions about the services, opening hours, and policies. Hopefully, our Q&A section will help answer your inquiries.
We have the answers
General reminders
We are a child-friendly spa; your children may come along. Children not using spa services will be looked after to ensure they will not disturb the spa environment and customers (including yourself).
At Sa spa, we try to maintain a tranquil atmosphere for every customer. Please ensure you switch your phone to silent mode throughout the spa experience.
We offer robes, towels, disposable undergarments, and private showers equipped with organic shower gel. These are only available for guests who are using spa services.
We are a professional spa providing services of a good standard. Please respect our spa etiquette as well as our staff.
We acknowledge there may be some challenges in communication due to the language barrier, please be patient & understanding.
Opening hours & holidays
From 09:00am to 21:30pm every day.
20:00pm is last booking for 90 minutes service.
20:30pm is last booking for 60 minutes service.
Every year, we will be closed for 01 week during the Lunar New Year holiday. However, we will remain open on all other holidays as per our regular schedule.
Appointments
We encourage you to book in advance to secure a spot to avoid waiting. Booking in advance also allows us to arrange and prepare everything best for service.
You can book an appointment through the following channels:
– Website Sả: saspa.vn
– Message Fanpage Sả: facebook.com/saspasaigon hoặc instgram: saspasaigon
– Hotline: +84 028 3521 0670/ +84 028 3520 8096 (Từ 09:00AM đến 09:00PM)
– Mobile phone number: +84981 789 357 (WhatsApp/Line/KakaoTalk/Viber/Zalo)
– Email: saspa.saigon@gmail.com
Service prices & payment methods
Prices in the menu does not include service charge and VAT.
We accept payment in cash (VND only), domestic transfer, domestic transfer card, MOMO, international payment Visa, Master, JCB, Amex, UnionPay & APPLE PAY.
Age & health conditions of customers
Customers must be over 7 years old and under 81 years old to receive spa services.
Spa services are not suitable for wheelchair users, individuals who have difficulties using stairs.
Individuals with health problems, unstable blood pressure, skin illnesses or infectious diseases should not use these services.
Please notify the spa technicians if you’re allergic to any essential oils or herbs.
Spa services are opened to both male & female customers.
We only have female spa technicians, no male technicians.
Pregnant women
At Sa Spa, our technicians have received specialized training to serve pregnant women. In addition, we use essential oils and organic products that are safe for expectant mothers. However, we highly recommend you consult with a healthcare professional whether the spa services are suitable based on your stage of pregnancy to ensure the safety of both mother and baby.
Requests when using the services
After choosing a service, you may request to adjust the service to your liking. If possible, our technicians will adapt the service to your request. During the service, if you have additional requests, please do not hesitate to notify our technicians immediately.
Protecting customers’ belongings
At Sa spa, we have lockers with locks for each customer. Our technicians will give a key to you to keep during the service. Kindly leave your jewelry in the lockers before going to the service room. Upon leaving, please check your belongings. After you leave, we are not responsible for any loss or damage.
Privacy & Information security
We respect the privacy and personal information (phone numbers, email, facebook) of our guests. We will not use your images without consent and share your information with any third party.
How to get to Sa Spa
For Sả Spa Garden: Guests may arrive by car, motorbike, or on foot via Alley 40 Phạm Ngọc Thạch, Xuân Hòa Ward. From the alley entrance, please continue walking or riding approximately 30 meters inside; Sả Spa is located at No. 40D.
For Sả Spa & Onsen: Located directly on the main street at 60 Sương Nguyệt Ánh. Guests may park motorbikes right in front of Sả, or park cars at No. 72 Sương Nguyệt Ánh, approximately 70 meters away.
Parking
We have parking spaces for cars & motorbikes. Please talk to the security staff for help with parking.
Give yourself the break you deserve!
Feeling stressed? Treat yourself to a soothing spa day at Sả. Just book and relax!